[Aug 22, 2026] Fully Updated SAP Certification Exams (C_FSM_2601) Certification Sample Questions
Latest SAP C_FSM_2601 Real Exam Dumps PDF
NEW QUESTION # 28
Technicians can use the Windows mobile app for the execution of assigned activities. True or false?
Choose the correct answer.
- A. False
- B. True
Answer: B
NEW QUESTION # 29
RISE with SAP Methodology provides benefits during transformation. Which of the following benefits are mentioned? (Choose all that apply) There are three correct answers.
- A. Enhanced employee engagement
- B. Predictability in implementation
- C. Transparency throughout the implementation journey
- D. Access to necessary information with ease
- E. Improved marketing analytics
Answer: B,C,D
NEW QUESTION # 30
Customer use self-service through the portal and the chat assistant.
Choose the correct answer.
- A. False
- B. True
Answer: B
NEW QUESTION # 31
In which cases can smartforms be used?
There are two correct answers.
- A. To ensure the technician captures data on-site
- B. To navigate to a job location
- C. To assign a technician to a job
- D. For error analysis and resolution steps
Answer: A,D
NEW QUESTION # 32
Which of the following are examples of when business rules can be used?
There are three correct answers.
- A. Assigning a workflow to an activity
- B. Sending notifications
- C. Customizing screen configurations
- D. Attaching smartforms to activities
Answer: A,B,D
NEW QUESTION # 33
What is the primary purpose of the RISE with SAP Methodology Dashboard?
Choose the correct answer.
- A. To facilitate employee training programs
- B. To develop marketing strategies
- C. To view and assess system adherence to Clean Core principles
- D. To monitor financial performance
- E. To foster resilient business processes and extensions
Answer: C
NEW QUESTION # 34
How does Joule integrate with SAP Cloud ALM? (Choose all that apply)
There are three correct answers.
- A. By providing generative AI-driven insights
- B. By automating task prioritization
- C. By delivering smart notifications and checks
- D. By enhancing marketing campaigns
Answer: A,B,C
NEW QUESTION # 35
The standard, built-in logic of Field Service Management can be changed.
Choose the correct answer.
- A. False
- B. True
Answer: A
NEW QUESTION # 36
Who provides strategic advice under the RISE with SAP Methodology?
Choose the correct answer.
- A. SAP Community Members
- B. Marketing specialists
- C. SAP Expert Team
- D. Customer support representatives
Answer: C
NEW QUESTION # 37
Which tools are leveraged in the toolchain for business transformation? (Choose all that apply) There are three correct answers.
- A. BTP Build Apps
- B. SAP LeanIX
- C. SAP Marketing Cloud
- D. SAP Signavio
Answer: A,B,D
NEW QUESTION # 38
What is the primary benefit of the Integrated Toolchain?
Choose the correct answer.
- A. Reducing customer engagement
- B. Supporting IT modernization projects
- C. Enhancing customer retention
- D. Increasing marketing ROI
Answer: B
NEW QUESTION # 39
What is the main tool in SAP Field Service Management for dispatchers?
Choose the correct answer.
- A. Tool reservation
- B. Partner Portal
- C. Planning board
- D. Smartforms
Answer: C
NEW QUESTION # 40
The partner admin manages the partners in the crowd workforce marketplace.
Choose the correct answer.
- A. False
- B. True
Answer: A
NEW QUESTION # 41
How can Master Data be created and maintained in FSM?
There are three correct answers.
- A. By integration with back-end systems
- B. By bulk upload with the Data Loader
- C. Manually in the Master Data module
Answer: A,B,C
NEW QUESTION # 42
Which features are offered by the Operations View dashboard included in the RISE with SAP Methodology? (Choose all that apply) There are three correct answers.
- A. Development of new AI features
- B. Collection of daily and historical data on system health
- C. Overview of System Health score for SAP systems
- D. Real-time financial analysis
- E. Jump-ins to SAP Cloud ALM applications for detailed insights
Answer: B,C,E
NEW QUESTION # 43
What information is contained in the QR code?
Choose the correct answer.
- A. A short URL pointing to the web page with the chat assistant
- B. A link pointing to the Self Service Portal
- C. A URI with the phone number of the responsible technician
Answer: A
NEW QUESTION # 44
The Field Service Management Cloud and mobile apps have no limitations in terms of overall database size (data and attachments) and the amounts of records in tables/DTOs.
Choose the correct answer.
- A. False
- B. True
Answer: A
NEW QUESTION # 45
What is the main difference between SAP Service and Asset Manager versus SAP Field Service Management?
Choose the correct answer.
- A. SAP Field Service Management covers planning, whereas SAP Service and Asset Manager covers execution.
- B. SAP Field Service Management covers planning and dispatching as well as mobile execution, whereas SAP Service and Asset Manager covers only mobile execution.
- C. SAP Service and Asset Manager covers planning and dispatching as well as mobile execution, whereas SAP Field Service Management covers only mobile execution.
Answer: B
NEW QUESTION # 46
A job requiring multiple technicians can be planned/assigned by using the features 'Supporting Technician', 'Teams', or 'Crews'. True or false?
Choose the correct answer.
- A. False
- B. True
Answer: B
NEW QUESTION # 47
Which are the most commonly used integration platforms for SAP Field Service Management?
There are two correct answers.
- A. FSM Cloud Connector by Proaxia
- B. SAP Integration Suite / SAP Business Technology Platform
- C. SAP FSM Business Rules
Answer: A,B
NEW QUESTION # 48
Which statement is true regarding the planning widget?
Choose the correct answer.
- A. The planning widget can handle only 1 activity at a time
- B. The planning widget can handle only 1 technician at a time
- C. An administrator can choose which policy is applied by the planning widget
- D. A dispatcher can choose which policy is applied by the planning widget
Answer: C
NEW QUESTION # 49
Select some of the Application Programming Interfaces (APIs) that offer access to the data and functionalities of Field Service Management from external systems.
There are four correct answers.
- A. Service API
- B. Query API
- C. Data API
- D. Mobile API
- E. Appointment Booking API
Answer: A,B,C,E
NEW QUESTION # 50
How can smartform instances be created?
There are three correct answers.
- A. Manually by a technician on a mobile app
- B. Manually by a dispatcher on the Field Service Management web UI
- C. By the customer in the FSM Self Service application
- D. Automatically by a business rule
Answer: A,B,D
NEW QUESTION # 51
How do validated partners qualify for expert status?
There are three correct answers.
- A. By achieving an ACV over EUR 550,000 in the last 24 months
- B. By maintaining over 80% Clean Core Quality Gates accepted
- C. By completing RISE projects with significant innovation
- D. By exceeding standard marketing metrics
Answer: A,B,C
NEW QUESTION # 52
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