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WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

1. Equal employment opportunity laws were designed to ensure that people are considered for employment without regard to certain traits. Which traits are protected by these laws? Choose 1 answer

A) National origin, race, and education
B) Criminal record, race, and gender
C) Race, religion, and abilities
D) Race, religion, and ethnic background

2. What is the purpose of the control process? Choose 1 answer

A) To direct the activities of individuals toward achievement of organizational goals
B) To deliver strategic value by fostering communication throughout the organization
C) To develop market saturation for the company's product
D) To build a dynamic organization at all levels within the company

3. Which customer relationship concept emphasizes the relationship between the company, the competition, and the customer? Choose 1 answer

A) Tactical strategy
B) Strategic triangle
C) Liaison concept
D) Strategic relationship

4. Equal employment opportunity laws were designed to ensure that people are considered for employment without regard to certain traits. Which traits are protected by these laws? Choose 1 answer

A) National origin, race, and education
B) Criminal record, race, and gender
C) Race, religion, and abilities
D) Race, religion, and ethnic background

5. The director of human resources for a start-up company is reviewing staffing needs and has discovered a labor deficit. How can the director use strategic human resource planning in this situation? Choose 1 answer

A) Establish strategic goals for improvement of manufacturing performance
B) Reconcile employee supply and demand
C) Implement employee conflict resolution system
D) Plan to reduce turnover through nonfinancial rewards

Solutions: