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Pegasystems Pega Certified System Architect (PCSA) 85V1 Sample Questions:

1. You are configuring an external data source using the Integration Designer. You have the REST, Dev, Stage, and Prod endpoint URLs, and a name for the data source. What other information do you need to configure the external data source?

A) A backup endpoint URL if the configured URL refuses to connect
B) The name of the database where the source data is stored
C) A plan for mapping the data and REST response fields
D) The data views using the external data source

2. You are configuring routing for a customer warranty service request. All warranty service requests are routed to the warranty resolution group except for warranty service requests for beta-release product that requires review by the vice president of service. How do you configure assignment routing to review warranty service requests?

A) Route the assignment to the vice president of service when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.
B) Route the assignment to the skilled group for the beta release when the request is for the beta release.
Otherwise, route the assignment to the warranty resolution group.
C) Route the assignment to the warranty resolution group who sends an email notification to the vice president of service for the beta-release product.
D) Route the assignment to the vice president of service who routes assignments to the warranty resolution group as needed.

3. While testing a form, you need to verify the contents of a data page in memory. Which tool do you use to view the current contents of the data page?

A) Case Designer
B) The Data Explorer
C) The Clipboard tool
D) Live Ul

4. You are developing a case type to process visa applications. As part of the process, applicants need to schedule an interview with the console. A child case is created for the interview process and assessment. Following the interview, it typically takes 48 hours for the to reach a decision. For the visa case to proceed to applicant notification, the interview case needs to be resolved. How do you configure a case to achieve the required behavior?

A) Add a Create step creates the interview child case. Following the step, add a Wait step that pauses the parent case unit the interview case reaches a status of Resolved and after 48 hours have elapsed.
B) Add a Create step creates the interview child case, There is no need to add a wait step.
C) Add a Create step creates the interview child case, Following the step, add a Wait step that pauses the parent case unit 48 have elapsed.
D) Add a Create step creates the interview child case. Following the step, add a Wait step that pauses the parent case unit the interview case status of Resolved.

5. N0.43 How do you indicate the progress of a case towards resolution?

A) Update the case status on the appropriate steps.
B) Configure a case notes field to capture progress information
C) Apply service levels to the assignment steps.
D) Design intent-driven user interfaces.

Solutions: