Yes. TestKingFree offers a free PDF demo of the 78201X practice questions so you can check the quality, the format, and the difficulty level before you spend anything. After you purchase, you also receive 365 days of free updates, and if the product expires you can extend the update service at a 50% discount from your member zone.

The 78201X exam contains 60 questions and gives you 90 minutes to complete them. That works out to a brisk pace, so you cannot afford to stall on a single tricky item — flag it, move on, and circle back if time allows. Before exam day, run at least two timed mock sessions with the TestKingFree desktop or online test engine; practicing against a real clock turns the official time limit into a comfortable rhythm instead of a source of panic.

The 78201X exam (full name: Avaya IP Office™ Platform Support Certified Exam) is a Avaya certification exam that leads to the Avaya ACSS credential, positioned at the Specialist level. It validates the skills Avaya expects from professionals working with its technologies, and passing it is the key step toward getting certified. It also sits within a broader certification path that includes Avaya IP Office™ Platform Administrator, Avaya IP Office™ Platform Implementation.

The Avaya IP Office™ Platform Support Certified exam is organized into 6 domains. The main areas include Troubleshooting and Maintenance (15-20%), IP Endpoints and Clients (15-20%), and Security and System Administration (10-15%). Scroll up to the exam syllabus section on this page for the complete topic-by-topic outline.

Recommended: Basic networking knowledge, familiarity with VoIP concepts, and hands-on experience with Avaya IP Office Platform. No mandatory prerequisites required.

Eligibility requirements can change, so before you register, confirm the latest criteria on the official Avaya exam page.

To pass the 78201X exam you need a score of 70, and the official registration fee is $95 USD. Keep in mind that a failed attempt comes at full price: retaking the exam means paying the entire fee again. A smart way to protect that investment is to self-test first — work through the 192 practice questions at TestKingFree until your timed scores sit comfortably above the passing line before you book a seat.

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If you take the 78201X exam within 60 days of your purchase and do not pass, you can apply for a full refund under the TestKingFree money back guarantee. To file a claim, submit a scan of your exam enrollment slip together with the official score report (PDF) within 2 days of taking the exam, and your claim will be processed within 7 days. The candidate name must match the payer name, and the policy does not apply to exams taken within 3 days of purchase, to purchases where the exam was never actually taken, or to free materials and expired orders. Prefer an alternative? Instead of a refund, you can exchange your purchase for two free exam products of equal value while keeping the update service on your original product.