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Salesforce AP-204 Exam Syllabus Topics:

Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. Which step is required to link an Action Plan to a Visit record?

A) Activate the Action Plan.
B) Create an Action Plan based on the template where the template owners are the Sales Reps.
C) Create an Action Plan Template by specifying Visit' as the target object and publish it.
D) Activate the Visit to generate Action Plan Tasks.

2. Universal Containers (UC) is a Communications Service Provider using Communications Cloud. UC markets their DSL Internet service with two speed tiers - 5 Mbps and 50 Mbps. Five Mbps uses the ADSL technology, which requires Copper Pair, and 50 Mbps uses the VDSL technology, which requires Bonded Copper Pair.
How should a Consultant model this service end-to-end?

A) Model the DSL Internet Service as a commercial product, 5 Mbps and 50 Mbps as fields of that product, ADSL and VDSL as a Customer Facing Service (CFS), and Copper Pair and Bonded Copper Pair as a Resource Facing Service (RFS). Model multi-level decomposition between the commercial product to CFS to RFS.
B) Model the DSL Internet service as a technical product, 5 Mbps and 50 Mbps as attributes of that product, ADSL and VDSL as a Customer Facing Service (CFS), and Copper Pair and Bonded Copper Pair as a Resource Facing Service (RFS). Model multi-level decomposition between the technical product to CFS to RFS.
C) Model the DSL Internet Service as a commercial product, 5 Mbps and 50 Mbps as attributes of that product, ADSL and VDSL and Copper Pair and Bonded Copper Pair as technical products. Model direct decomposition between the technical product to technical products.
D) Model the DSL Internet service as a commercial product, 5 Mbps and 50 Mbps as attributes of that product, ADSL and VDSL as a Customer Facing Service (CFS), and Copper Pair and Bonded Copper Pair as a Resource Facing Service (RFS). Model multi-level decomposition between the commercial product to CFS to RFS.

3. Prior to rollout testing users find themselves failing all the test cases related to delivery tasks What is a potential reason for this?

A) The KPIs are too extreme and causing the system to fail
B) The tester did not have the lightning direct store delivery Permission Set added
C) The tester did not have the Lightning Retail Execution Plus Permission Set added
D) The tester is outside the geofence for the store

4. How can an Account Manager visualize store visits in their territory for the day by their current status?

A) By creating a map layer using accounts as a base object and color code the markers by status
B) By creating a map layer using visits as the base object and color code the markers by status
C) By creating a Map Layer using retail store search filters by status and color code the markers by status
D) By creating a map layer using retail store as the base object and represent the markers by shape

5. At which three levels can Store Action Plan Templates for recommended tasks for a visit be defined?

A) Retail Store
B) Account
C) In-Store Location
D) Retail Store Group
E) Location

Solutions: