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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A volunteer with a nonprofit works at Universal Containers. The volunteer is recorded in Salesforce as part of the Household's account record, but Universal Containers needs to be entered into the Salesforce system.
How should a consultant track the volunteer's relationship with Universal Containers?

A) Create a Universal Containers Organization Account and create an Affiliation record between the volunteer and Universal Containers.
B) Create a Lead for the volunteer at Universal Containers and create a Relationship record between the volunteer Lead and the volunteer Contact.
C) Create a Lead for the volunteer at Universal Containers and create an Affiliation record between the volunteer Lead and Universal Containers.
D) Create a Universal Containers Organization Account and create a Relationship record between the volunteer and Universal Containers.

2. A finance associate needs to track specific funds associated with gifts from individuals and organizations. Gifts may be received as either single amounts associated with one or more funds, and totals by fund will need to be reported on for reconciliation with a finance system.
How should the consultant accomplish this with NPSP?

A) Create Campaign records for each of the funds, create a custom Lookup to Campaigns on the Payment Object, and associate them with Payment records representing the amounts towards each fund.
B) Create General Accounting Unit records for each of the funds, and associate them with the Opportunity by GAU Allocation record amounts representing the amounts towards each fund.
C) Create Campaign records for each of the funds, and associate them with the Opportunity Primary Campaign field on the Opportunity records representing the amounts towards each fund.
D) Create a custom multi-select picklist on the Opportunity record to allow for choosing each of the funds towards which the gift is designated.

3. An international nonprofit added a translated Relationship picklist value, but both Relationship records are displaying incorrectly.
What is the cause of this issue?

A) The Translation Workbench is disabled.
B) The reciprocal relationship value is missing in the NPSP Settings tab.
C) The language is unsupported in NPSP.
D) The current user has an incorrect locale.

4. A nonprofit wants to use Customizable Rollups in its NPSP org.
What should the consultant advise1?

A) Customizable Rollups can only be used in orgs using the Household Account model.
B) Advanced Currency Management is unsupported by Customizable Rollups.
C) Existing User Defined Rollups need to be re-created as Customizable Rollups.
D) After Customizable Rollups are enabled, it is irreversible.

5. A Salesforce admin would like to report on data from Marketing Cloud using Salesforce reports. The organization's Marketing Cloud instance is using Marketing Cloud Connect. Tracking is enabled.
Which type of data is available for reporting using Salesforce reports?

A) Journey Builder Activity details
B) Interaction Studio Impression details
C) Email Studio Send details
D) MobileConnect Message details

Solutions: