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Avaya 3000.3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. Which outcome can be prevented with a correctly designed multi-site SCN solution?

A) Tromboned calls
B) Compromised ACD routes
C) Oversubscribed VMPro ports
D) Oversubscribed voice Mail storage

2. A customer has an IP500 and wants to install 28 IP hard telephones and 20 Digital telephones at the main site. A single PRI circuit is used for incoming and outgoing calls. A dedicated VoiceMail Pro server will be used for incoming call flows and user voicemail. Incoming calls are being dropped when hitting the auto attendant in VoiceMail Pro. You have gathered the latest configuration, data/time of failure, and incoming caller information. What other information should you gather to troubleshoot this issue?

A) system status snapshot and Debug view set to level 5 Information trace and Voicemial call flow darabase
B) system monitor trace with ISDN data and Debug view set to level 5 Information trace and Voicemial call flow darabase
C) system status snapshot and Debug view set to level 9 high trace and Voicemail call flow database
D) system monitor trace with ISDN data and Debug view set to level 9 high trace and Voicemail call flow database

3. After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS telephone. What will resolve the problem?

A) The 5420 DS is corrupted and must be replaced
B) The 5430 DS is no longer supported.
C) If IP Office does not restart correctly, power-off and power-on IP Office and the problem will be corrected.
D) Start the IP Office Manager application.
E) The CCR lost connection to IP Office; wait until the LED on the CCR status tums green again and the telephone will start to work.

4. A customer wants to set up two IP500v2 Office control units at different sites. Which H.323
supplementary service signaling method would you choose to automatically exchange information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office?

A) QSIG-B
B) QSIG-A
C) IP Office SCN
D) H.450

5. Which method will avoid corruption of the data on the SD card when removing the SD card?

A) Use system Monitor to shutdown the card before removing the SD card.
B) Dial the shutdown short code to shutdown the card before removing the SD card.
C) Use the Manager application to shutdown the card before removing the SD card.
D) Pull out the card; special shutdown is not required.

Solutions: